TLS 3xx Series - Canary Installation Instructions

Thank you for ordering a connectivity kit from Canary Compliance!

Your kit contains the following items:

• Canary (1)

     

• RS-232 Communications Card (1)

     

• 9V DC Power Adapter (1)

     

• DB9 to DB25 Cable (1)

     

Installation Guide for Canary Connectivity Kit

This installation requires specific knowledge of the TLS-350 and you may need to refer to the OEM manuals to complete the installation.

Tools required:

• T-15 Torx driver
• Flat bladed screwdriver
• Zip Ties
• Double Sided Tape (provided)

READ THIS GUIDE BEFORE YOU BEGIN

• Service station equipment has many hazards: electricity, flammable and potentially explosive liquids, dangerous fumes, etc. Failure to follow the precautions below and instructions in this guide may result in serious injury and death. Follow all rules, codes and laws that apply in your area.
• Veeder-Root requires training certifications for contractors who install and setup equipment related to the TLS-350. The minimum certification level for installation of this board is Level 2/3. Be sure that you have familiarized yourself with these requirements and determined if you are qualified to perform this installation.
• Canary Compliance, LLC shall not be liable for errors contained herein, or for incidental or consequential damages in connection with furnishing, performance, or use of this publication.
• Canary Compliance, LLC reserves the right to change product features or the information contained in this publication.

SAFETY PRECAUTIONS FOR INSTALLATION AND MAINTENANCE

• Only a person with knowledge and experience with service station equipment should perform this work.
• Always make sure ALL power to the equipment you are working with is turned OFF before starting any maintenance.  
• Note that more than one disconnect switch may be required to de-energize the equipment for maintenance and servicing. Use a voltmeter to make sure ALL circuits in the dispenser are de-energized. Failure to do so may result in serious injury.
• Observe precautions for handling electrostatic sensitive devices and avoid ESD.

IMPORTANT NOTE BEFORE YOU START:

Follow instructions provided by the OEM to print out a Setup Data Report and archive the existing console data prior to module installation.

Please contact Canary Compliance at 267-354-0823 with any questions or concerns.  

 STEP 1: Archiving TLS Data

Note: the photos used are specifically for the TLS-350 with ECPU. Depending on the site configuration or console, the locations of switches may differ. Please contact Canary Compliance at 267-354-0823 with any questions or concerns.

• If you are not sure when data was last archived in the TLS, we recommend using the Archive Utility in the TLS to back-up data and console settings prior to performing any work on the system.
• Remove the top and bottom T-15 Torx screws on the left-hand side of the printer door to gain access to the communications compartment behind the printer.
• Open the door and confirm the Battery Backup Switch (see Figure 1) is set to the “ON” position.
• Archive the data by using the following keystrokes from the TLS front panel:

            

STEP 2: Power down the console

• Remove the top and bottom T-15 Torx screws on the left-hand side of the printer door to gain access to the communications compartment behind the printer.
• Ensure the backup battery switch is in the ‘On’ position (see Figure 1).
• Remove power from the console by turning off the associated switch in the circuit breaker. (Usually labeled “TLS Power,” “Veeder Root,” etc.)

Note: If the breaker switch cannot be found, you can disable power to the console manually by unplugging the two position connector (shown in Figure 3) in the communications compartment behind the printer. (We recommend using the circuit breaker if possible).

 

STEP 3: Installing an RS-232 Communications Card in slots 1, 2,  3, or 4:

• Identify an empty comms slot that you intend to use to install the RS-232 card. Choice of slot does not matter. If all slots are full, please contact Canary Compliance at 267-354-0823.
• If cover plate is still intact inside slots you intend to use, remove the cover plate where the RS-232 Communications Card will be installed. Depending on the age of the console, the blank cover plate may be designed as a knockout or held in place with a screw or plastic fastener.
• Slide the new RS-232 Communications Card into the open slot, making sure the plastic fastener is lined-up with the mating hole in the card cage and the 24 position connector aligned with the mating connector on the backplane. DO NOT REMOVE PLASTIC FASTENER ON RS-232 COMMUNICATIONS CARD BRACKET. If plastic bracket comes off RS-232 Communications Card, call Canary Compliance at 267-354-0823.
• Push down on the plastic plunger to snap the fastener in place. Ensure the RS-232 communications card is stably inserted into TLS communications slot.
• Restore power to the console by re-plugging the power connector that you unplugged in Step 2.
• The red LED will blink, the console display will show “System Warm Start” and return to “All Functions Normal”  
• Secure the printer door by replacing the two T-15 Torx screws

Note: If the console goes into a “Cold Start,” it may require turning the battery switch off, powering the console down, then turning the switch back on. This will clear RAM and wipe ALL programming on the console. Restoring archived data will save you the time of having to manually reprogram the console  (See Step 6).

STEP 4: Programming the appropriate Comm settings:  

• Use the flowchart (below) to program the proper Comm Settings to the appropriate comm slot:
  • Baud: 9600
  • Parity: None
  • Stop Bit: 1 Stop
  • Data Length: 8 Data

• The programming steps shown are for reference.  Refer to the OEM manuals for more detailed instructions.

STEP 5: Confirming the Comm settings

• Confirm that the TLS recognizes the RS-232 Communications Card and that the communications settings are correct by following the key sequence shown below to produce a printout like the one shown to the lower right.

Note: Comm Board number on Port Settings display should reflect whichever comms slot you have chosen to use.

• Print out the comm settings.
  • If the Port Settings do not match the proper Comm settings listed below, repeat Step 4.

Note: Stop Bit settings typically do not register the first time they are programmed. Please double check Stop Bit setting is correct on the print out!

STEP 6 (if required): Restoring TLS Data

Note: This step should only be necessary if the backup battery voltage was not sufficient to hold the setup data in memory.  

• To restore the data saved in step 1, follow the steps outlined below and replace the backup battery.

 

Step 7: Connecting the Canary

• Plug DB25 connector cable (see Figure 5) into the base of the RS-232 Serial Communications Card and fully secure connection with attached screws.
• Connect power cable and DB9 cable to the Canary device and plug into outlet.
• Flip the Canary power switch to on . 
  • Red light indicates cellular signal is active
  • Green light indicates TLS connection is active
  • Breathing blue light indicated connection to the cloud
  • Once all lights are on, continue to the next step. If a light does not turn on, call Canary Compliance at 267-354-0823
• Unpeel double-sided tape on back of Canary and adhere it to wall, preferably somewhere that will reduce chances of potential tampering. Ensure Canary is securely in place.
• Send email to [e-mail] with site address (e.g. 123 Main Street, Chicago, IL) and Serial Number.
• Please include a photo of the print out of the comm settings in the email.
• Serial Number is on Canary label. Please use the Serial Number as the subject of the email or be sure that it is clearly associated with the site where you have installed it.

Thank you for your support!